If you need help to create and/or optimize your Facebook ad campaigns using a chatbot for lead generation / customer acquisition purposes, please check out my services and contact me via firstname.lastname@example.org
Engaging with your Facebook community is key to getting leads from your social efforts. If you publish quality posts on your Facebook page which prompt a lot of (positive) comments, you should interact with those users. But we all know that it’s a pain to manually interact with every commenter when you receive hundreds of messages per week. Here’s how to send an automatic reply to people commenting on your Facebook posts. Replies will be received as private messages. So it won’t look spammy under your posts. This feature comes free both at Chatfuel and Manychat.
This feature is available for free at Chatfuel, in the GROW section: acquire users from comments. You can choose to reply with a private message for all comments on all posts or comments for a specific post matching a rule.
This feature is also free at ManyChat.
It’s located under GROWTH TOOLS. The cool thing is that you can limit triggers to first-level comments only (which excludes replies to comments). You can also exclude keywords (e.g. to avoid reactions to trolling messages) or restrict triggers to comments with specific keywords (nice tip = ask fans to comment a post with a keyword to enter a contest).
If you’re using MobileMonkey, another chatbot builder, you can also respond automatically to comments on all your posts or on specific posts via a feature called FB Comment Guard, available in the free plan.